Legal

Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using the HyperStream Manufacturing website ("Site") or submitting any inquiry, quote request, or registration, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Site.

2. Use of the Site

You may use our Site for lawful business purposes only. You agree not to:

  • Submit false, misleading, or fraudulent information.
  • Attempt to gain unauthorized access to our systems or other users' accounts.
  • Upload files containing malware, viruses, or malicious code.
  • Use our platform for any purpose that violates applicable export control laws (including ITAR regulations).
  • Scrape, harvest, or collect data from our Site through automated means.

3. Accounts and Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any suspected unauthorized use. We reserve the right to suspend or terminate accounts that violate these Terms.

4. RFQ Submissions and Quotes

Submitting a Request for Quote (RFQ) does not constitute a binding purchase order or contract. A formal contract is only established upon written confirmation by both parties (a signed Purchase Order and our Order Acknowledgment). All quotes provided are valid for 30 days from the date of issue unless otherwise specified in writing.

5. Intellectual Property

All content on this Site — including text, images, graphics, logos, and page layouts — is the property of HyperStream Manufacturing or its content suppliers and is protected by intellectual property laws. Technical drawings and CAD files submitted by clients remain the intellectual property of the submitting party. By uploading files, you grant us a limited license to use them solely for the purpose of preparing your quotation and executing your orders.

6. Confidentiality

We treat all client-submitted technical data, design files, and project specifications as confidential. We will not disclose such information to third parties without your consent, except as required by law or to facilitate production under an existing contract. For additional assurance, we encourage you to request an NDA via our contact page.

7. Uploaded Files

By uploading files to our platform, you represent that you have the right to share such files and that they do not infringe any third-party intellectual property rights. We accept the following file types: STEP, IGS, STL, DWG, PDF, and ZIP archives (max 50MB per submission). Files are stored securely and are not accessible via public URL.

8. Limitation of Liability

To the maximum extent permitted by applicable law, HyperStream Manufacturing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our website or services. Our total aggregate liability for any claims arising from use of this Site shall not exceed USD $100.

9. Disclaimer of Warranties

This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses.

10. Export Controls

Our services may be subject to export control laws including the U.S. Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR). You agree not to submit any controlled technical data or defense-related specifications without prior disclosure and confirmation that we are registered and authorized to handle such materials.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Shenzhen, Guangdong Province, China, unless otherwise mutually agreed in writing.

12. Changes to Terms

We reserve the right to modify these Terms at any time. The revised version will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

13. Contact

For questions regarding these Terms, please contact:

HyperStream Manufacturing Co., Ltd.
Building 4, High-Tech Industrial Park
Bao'an District, Shenzhen, 518100
Guangdong Province, China

Email: hyperstream@hystglobal.com